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Business Processes and Systems Articles
This article is all about creating, and sticking to, boundaries. Whether you're being pushed on your time boundaries, or your money boundaries, it's important that you have policies in place for dealing with each of these so that you handle them with ease and professionalism.
Following up is one of the most critical aspects of building your business and getting more clients. In fact, this is THE place where you'll find the money in your business... in the follow up.
It’s amazing how when things get super busy and we try to speed up, Murphy’s Law or nature in general takes over with things to slow us down – whether we get sick, overwhelmed, or just mess things up in general.
Getting the right systems in place is a big part of running a profitable and thriving solo service business. In this article discover what happens when have the RIGHT systems in place, but you're implementing them in the WRONG order.
Have you ever noticed when you get into the groove with a certain task, you become more efficient as you go? But if you stop and start different things, you lose momentum by switching gears. Once I learned about batching, I became enamored with it! And here are my five favorite tasks to batch.
If you’re finding that you don’t yet have a full practice of clients, or your flow of clients is very inconsistent (think feast or famine), then I suggest you look at the systems you currently have in place for getting more clients. Take these 5 steps today to create your new client systems.
It’s a familiar scenario: Solo business owner is swamped just wading through emails, keeping up with social media, serving customers. No time to create new products or work on that marketing campaign. Is this you? If so, I have four proven ways that successful solo entrepreneurs use to wrestle back control of their business, get the daily job done and still have time to grow their businesses.
Business owners should consider whole life insurance. Many business owners poo-poo whole life insurance because they say it’s too expensive. Instead, they say buy term insurance (which is cheaper) and invest the rest. But the thing is, most people don’t end up investing the rest. So the money ends up going to other things. But for some business owners, whole life insurance may be just what the doctor ordered.
These systems are CRUCIAL for the operating of your EnergyRICH® Business. Do you have them in place?
As an entrepreneur, it’s important to assemble your knowledge into a content system that’s easy to follow – a proprietary system. Fabienne will share with you what is most important to think about when putting together your proprietary system and in what order the information should go.
Here are 5 easy steps you can take to ensure that your contact management system is working for you, and not against you. With the right system in place, you will be able to have a steady flow of clients and prospects coming into your business, and even create a waiting list when you have more clients wanting to work with you than you can manage!
Gmail is a great tool for managing your emails, especially as it enables you to access your emails from anywhere you have an internet connection. However, if you don't organize your emails correctly your inbox will quickly become unwieldy and overflowing. Read on for tips on how to organize your Gmail using labels and filters.
According to the U.S. Dept of Commerce, 95% of franchises are still in business after 5 years. According to the Bureau of Labor Statistics and the SBA, only 50% of small businesses survive within 5 years. So why do franchises succeed? One reason is that they follow an operations manual the franchisor created for them.
Regular and consistent cashflow is crucial for maintaining a long-term, successful business. Read on as I share with you my five steps to increasing cash flow in your own business, but also to make you aware of the pitfalls too.
Cheat Sheets and Checklists are a big part of creating successful systems. In this checklist, discover the six simple steps to a successful sales system.
There are several ways to build your list, and something you'll definitely need is an opt-in page. (An opt-in page is a web page with an offer and a form that online users can fill out, telling you their name, email address, and other contact information.)
So many times I'm asked, "where do I start" when it comes to setting up your initial marketing systems. So I thought I'd share my quick and dirty guide to getting started with online marketing. Enjoy!
If you're finding your email broadcasts are going out on the wrong template, or with incorrect links or other information, it's time to create an email broadcast checklist ... and stop these mistakes happening again.
Do you ever worry about how to keep your more difficult clients satisfied? I recommend you start by establishing boundaries and rules about working with you and putting them into a contract or agreement. However, there are some people who will manage to forget what they signed.
You probably want to be as productive as you can be, too. Especially when it comes to your marketing. After all, the more you get done, the more clients you can serve, and the more income you generate. When I stop and give myself credit, I’m pretty dang productive (most of the time), but I’m by no means perfect at it. I’m a work in progress for sure, but I do pay attention to what serves me and what doesn’t. The following are just some tips of how I work and some of the tools I use that help me keep on track and get things done.
You have made the decision to hire a bookkeeper. Yay! It’s a great decision because now you will have more time to focus on making more money in your business. So let’s make sure you get your money’s worth! Here are 7 things you should do when you start working with a bookkeeper.
More of the same is more of the same. Insanity is doing the same thing a million times and expecting a different result. Time for you to break free in your business and get some amazing results. I’m talking revenue growth people! Your mission, should you choose to accept it, is to analyze your revenue from your existing client base and understand what your numbers are telling you.
Are you struggling with “implementation overwhelm”? That’s when you find yourself bouncing from one idea to the next, with nothing yet fully implemented. How can you consistently implement new projects, minus the overwhelm?
These days, the reasons for setting up payment processing for your business continue to mount up. Choosing to accept credit card payments will keep your business competitive, increase sales, and reduce your negative cash flow (think of all those outstanding client payments you’ll nix!). And things are only looking up.
Ideally, when you perform customer service, it is done on a one-on-one basis with each of your customers. That works quite well in the offline world – but on the Internet, that simply will not do. Your customers are literally all over the world, and there is no way that you can really deal with each one of them personally. That is where an autoresponder comes in.
How quickly do you make decisions in your business? Think carefully about that answer because the quicker you make decisions, the more successful you will be in your business. Why? Because for every moment you are contemplating, you aren’t connecting and communicating with potential or current clients. I’ll show you how to stop making decisions in the dark and release the pressure of having to “know” what the right thing to do is before you move forward.
If you're running a business then you have to be making a profit - if not then you have a hobby, not a business. Keeping a close eye on profits is essential to long-term, healthy business growth. In this article I'm going to open up the lid on profits ... something that you don't see talked about very often.
Spirit delivered a gorgeous middle of the night thought to me that I wanted to share here. It was a subtle but critical refinement on the stand we've been taking on 'systems' not working in businesses so much these days. In fact, systems are fine! It's the context and content of those systems that are the problem.
How do you justify marketing and selling with your values? Many business owners, women particularly, want to build a soulful business; one that empowers and uplifts others. We want to share our breakthroughs with our clients and make a difference in their lives in some way.
Early on I learned the importance of monitoring the success of my marketing efforts. Here's why it's a good idea.
So you're all set to take some time out for yourself, maybe even a family vacation, when you realize you'll need to take your laptop with you so that you can run your business while you're away! Not exactly time away, is it? Read on as I share my top tips with you for how you can take time away from your business and still have a business to come back to.
You have a small business. You have knowledge and expertise….but you really need more income and you need it quickly. The fastest way to create some cash flow and build your subscriber list or your social media following is to create an information product.
This may be something that you haven't really thought about yet, but if you're going to be offering products and programs as part of your business model then you need to be really clear on your sales policy... otherwise you could find yourself in some sticky situations. Read on where I share with you why it's important to have a sales policy in place so that you can be fair to ALL of your clients.
If you want to get to the point where you can work on your business and not constantly have to work in it, you need to develop written systems--a step-by-step checklist, for each business function and activity, and then implement them. Everything from product development to marketing to invoicing to customer service needs a simple system.
Are you monitoring what's said about you or your business online? You should be! Tracking mentions of your name, website, business name, or signature product names online allows you to find great feedback, make connections, and fix problems before they get out of control. Find out how you can easily find out who's talking about you and what to do with the information once you've got it.
For many solopreneurs a large part of their business is working one-on-one with clients, and that means having a way of keeping all of their client information organized and easy to access. Read on for three top tips for keeping everything together, so that you can easily access your client information and know exactly where your clients are in your programs.
If you often find yourself typing out the same information in reply to multiple emails, you can save time by creating email templates.
If you’re one of the millions of heart based entrepreneurs who buys information products or special programs to help you make more money in your business, listen up. This article might save your business.
The holidays are a busy time for everyone but especially for small business owners/entrepreneurs. In addition to everything else you’ve got going on: this is a great time of year to be connecting with your current clients and potential clients. Yup, that’s right. This time of year is perfect for generating new business, connecting with those you serve in a way that feels good to you, expanding and moving your business powerfully forward into the New Year.
As 2010 looms just around the corner, learn what you can do to make space and open the flow for what's going to be my biggest year yet.
What would you do if you knew you and your business would succeed no matter what? Would you stop feeling scattered and overwhelmed? Most likely. Most entrepreneurs work themselves into a whirlwind of scattered energy, distraction and overwhelm instead of being connected to what NEEDS your business attention right now. This is what I call serving your business’ dire need.
There is one way to be sure that you will not succeed as an entrepreneur: Engage in limiting thoughts such as “No I can’t”, “I’m not ready”, “This isn’t going to work”. If you truly desire to succeed in the world of being self-employed you must make overcoming lower-level energies a priority and consciously choose to step into higher-level energies - consistently.
Over the last several years, I've made some big strides with taking care of a lot of old debt, increasing my now-great credit score, and having a clear idea of just how much money is coming to me. Once I started paying this kind of attention to my money, it started showing up a lot more in a lot more positive ways. In this article, I'm sharing 4 tips that have helped me immensely to turn on the flow of money into my business and my life that I know can help you too.
One of the first things I do in the 21 Steps programs is lead you through a detailed timeline of just how long it's likely going to take to start seeing consistent cash flow and success in your online business. In this article, I'm sharing 5 of my secrets to accelerating that timeline very quickly.
By putting in place the foundational systems for your business you will be able to create a business that continues to bring in new clients and with that comes the security of knowing you have a consistent income and the fulfillment of running your own business - minus all the overwhelm and frustration you might currently be experiencing!
If you’re not fully utilizing Outlook, in other words if you’re only using it for email management and nothing else, then today I’d like to share with you five ways in which you can utilize Outlook to effectively run your business too.
Goodness knows systems may not sound like the sexiest thing in your business - after all, marketing usually wins that title. Systems however, are what allow you to take time off without worrying what's going on in the business and they ensure that all of your clients have the same experience - regardless of how busy you are - from start to finish. To keep things simple, let's take the creation of one system...
Recently I offered a free tele-class called The 10 Profound Breakthroughs That Created My 6-Figure Business. It was the first time I truly opened up about the underlying breakthroughs that have been responsible for my business success and that I’ve passed on to my small business clients.
Blocked energy is, in essence, when you want to move forward in an area in your business, but you find yourself feeling stuck. It's a sign that there is a HUGE opportunity waiting for you! Remember, YOU are in charge of your business, NOT the other way around.
When you sign up a new client do you make them feel that they're more than just another client? One of the ways you can give your clients the VIP experience is by creating a Welcome Packet. Read on to find out what to include in your Welcome Packet...
Online faxing is an essential small business resource if you want to save money and work smarter. Online faxing is one of the resources for small business that you can’t afford to do without.
As entrepreneurs we have the ability to create the lifestyle of our dreams. We can learn proven success strategies that make small businesses work, like systemizing.
If you sit down at the start of each day and don't know what to do first, this is one of the classic signs that you are suffering from a lack of systems, and consequently you'll be feeling that you're constantly spinning your wheels and getting nowhere fast! In this article I'll share with you five ways in which you can effectively manage your business for continual business growth. Read on to find out more...
Did you know your first Energy Point can be found in your body at the base of your spine? This is the area where you house all of your 'security' energy. It is literally about being supported in life. So it makes sense that this will pop up when building a business, right? The irony is that especially when it comes to building business so many entrepreneurs turn to the outside to determine whether they are strong and secure enough to be successful.
As a small business owner, you may be a classic do-it-yourselfer. And it got you pretty far – but then you got stuck. Your growth came to a standstill. So now, as you attempt the leap to the next level – it makes sense to scour your business for system-creating opportunities. After all, you need to create time for your “great work,” or what you’re passionate about.
So you’ve made the commitment to yourself: you’re determined to find ways of systemizing your small business. You know that conserving your energy for your “great work,” or what you’re most passionate about, is the key to your success. The question is, where do you create those business systems? Here are the top eight places to start looking.
“I’m a solo entrepreneur,” you say. “Why would I set up systems that might squelch the creative energy in my small business?” After all, you started your business because you wanted freedom, right? This is a great question! The truth is that while you may have left a more corporate environment with dreams of doing things your own way (having flexibility and freedom), there are some very good reasons for putting systems in place. In fact, I can name at least seven gifts you’ll receive when you systemize your small business.
One of the many things I discovered is that I sometimes have a tendency to bend in situations where I shouldn’t. Not actually bend-over backwards, but enough that I end up not feeling good about the situation. I’ve actually strengthened this boundary quite a bit in recent years, but as always, I’ve been tested on that a few times lately, so I wanted to share some of the ways I’ve strengthened this boundary within the way I run my business so you can do the same.
You'd be surprised at how easy it is to let potential clients slip through the cracks when you don't have an efficient and effective contact management system in place. In this article I'll share with you three options you have when it comes to choosing the most effective contact management system for YOUR business.
For many solopreneurs they think that once they’ve set themselves up in business it’s all about marketing, marketing, marketing. But there’s one very important piece of the puzzle you need to have in place before you start your marketing. Read on to find out more.
I've noticed a trend with my clients: they're either struggling to make low 6 figures (say up to $200,000) or they're at the million dollar mark and beyond. Why the marked difference in revenue?
Systems. This is about putting in place reliable structure so that most of your business goes on auto-pilot and you are freed up to do what you do best - your talent, your gift, your magnificence! There is one main area that I see entrepreneurs make a mis-step with their systems and that is day-to-day operations.
I often talk about implementing systems in your business to keep everything running smoothly. Lots of people talk about systems and processes, but very few actually explain what that means.
Creating processes and systems is all about setting things up so your business can pretty much run on its own. Of course, there are things that you must do to keep it running smoothly, but your processes and systems allow you to be out of the office, even unexpectedly, without everything grinding to a halt. Here's an example of just some of my processes and systems.
The Internet has changed the way the world does business. While the Internet offers business people many tools, perhaps the most important is the ability to communicate quickly and easily. While this ability offers huge advantages, it carries some dangers as well. People like to buy from people they trust. Without a voice for our customers and prospects to hear, or a face to show expression, how can we make sure that what we intend to say is what is heard?
As a creative business owner, you want to spend your time doing your “great work.” This is the work of your passion and your purpose. Often, a successful business owner can get caught in the trap of doing the “good” work That means you get caught in the trap of “I’ll just do it” because it’s easier than explaining it or hiring someone to help you. Here’s the biggest reason to look for systems in your business.
This brand-new article looks at the 5 easy steps you can take to ensure that your contact management system is working for you, and not against you. With the right system in place, you will be able to have a steady flow of clients and prospects coming into your business, and even create a waiting list when you have more clients wanting to work with you than you can manage!
I have a sticky note in my office that says "Systems = Freedom". I have become an avid fan of systems. I used to be rebellious of systems as though they would take away all my creativity and spontaneity. What I have found is that they give me the freedom to be creative, enjoy life and it keep me enjoying my business! Here are five reasons for you to embrace the idea of looking for and committing the initial time to develop systems.
This brand-new article looks at one of the critical financial reports that you need to have in place for your business. I know that the thought of a Cashflow report sounds complicated, but it really isn't! I'll be sharing with you in 3 simple steps exactly what you can do to take charge of your budget and Cashflow!
In my brand-new article, I'm going to share with you 7 easy steps for getting your filing system in place. The summertime is generally a quieter time with a more slower pace of business, so use this time to get one of your core office systems in place.
Life and work continue, even in the summer. If it’s too hot, then your prospects will be in their nice, air-conditioned offices—where you should be, too, making calls. If it is a beautiful day, some people may be out. The rest will not. So what should YOU do?
In this brand-new article I share with you some of the Pros and Cons of the three main online marketing services that many solopreneurs use, and give you some pointers on choosing the right one for your business.
There is a lot to be learned from those running a lemonade stand. Read on.
As a solopreneur you are responsible for your keeping your own financial records. If you've not yet employed a bookkeeper to keep a track of your finances for you, follow my tips below and Banish Your Bookkeeping Blues once and for all!
One of the best time-saving strategies I've implemented is my client conversion system. You know the drill; a potential client comes along and emails/calls you asking about your services. You spend time responding, and then you never hear from them again! In this article I reveal three simple steps for creating your own client conversion system, so you only spend your time on the 'serious' clients.
For a solo professional having an up-to-date contact management database is one of the KEY administrative systems you have to have for your business. And, even more important, is having a system in place to create effective follow-up. Here are my top 5 strategies for creating effective follow-up and keeping your contact management system up-to-date.
Does just the mention of the word 'spreadsheet' cause your mouth to go dry? Do you immediately think of sums, formulae, and figures? Well fear not any more -- I'm here to tell you that spreadsheets aren't just for sums!
These days we are so overloaded with information that it's easy to lose sight of the basics of running a business, and you very quickly become overwhelmed and suffer from information overload!
As a solopreneur being able to follow-up with your clients and potential clients is crucial in growing and sustaining your business, and keeping a steady flow of new clients coming on board. However the downside is the time it takes to follow-up with each and every one of your contacts – after all spending all day following up with clients isn’t a good use of your time; you also need to spend your time on income generating activities and generating cash flow for your business.
Having systems which support your daily activities makes things flow with little effort. It feels...well...it feels sexy! You feel confident, things flow, you have ample energy because you aren't pulled down by particle details because they are being handled. Read on to find out how to develop great systems for your business, even if you are just starting out.
Measuring the results of your business activities is critical to your success, and anyone can do it. Learn more.
A broad set of performance measures, or metrics, can help you manage your business for success. Take a deep breath if you're reacting with the thought "that sounds like a lot of extra work". Measuring what happens in your business doesn't mean complex analysis and bureaucratic paperwork! Rather metrics are a simple source of information on how you're doing.