When you’re speaking to someone about your services do you sometimes feel as if a barrier is coming up for them? The person may resist listening to you, they may resist opening up to you and they possibly might not trust you right from the beginning. These are all signs of sales resistance. Sales resistance is virtually an automatic reaction we all have. To understand this, put yourself in their shoes.

Put yourself in their shoes and think about your own reaction when someone is trying to sell you something. How does it make you feel? Do you feel resistant? Do you feel tense? Do you feel that all the seller cares about is making a sale instead of caring about you? Do you want to leave the conversation as soon as possible? If you feel like this, it is only natural that the person you are talking to will also feel like this if you are trying to sell them something.

The key to overcoming sales resistance is to forget about selling!

When you’re having a conversation with someone, it’s best not to have the intention of selling him or her anything. Forget about selling. Instead have the intention of having a conversation to explore whether you can help the person get what they want. If it turns out that they have a want or need for your service, they will decide to buy.

If someone is having a conversation with you and you feel they sincerely want to help you, how does that make you feel? Relaxed? Interested? Keen to know more?

Again, this is an automatic reaction we all have. Notice there is no “sales” resistance with this approach.

Do not try to fake sincerity. You can’t pretend you really want to help someone and at the same time be thinking that you really want to make a sale no matter what. What you are “really” thinking will be picked up by the person you’re talking to. They’ll know right away if you’re sincere.

Last 5 posts by Tessa Stowe

• Hate Selling? Start By Being “You” When Selling - October 5th, 2007
• What steps can you take to overcome your fear of selling? - September 29th, 2007
• Are You Having Sales Conversations From Your Head? - September 23rd, 2007
• Three Steps To Authentic Sales Conversations - September 22nd, 2007
• A Simple Sales Strategy: Ask Questions - September 17th, 2007

This entry was posted on Monday, May 14th, 2007 at 8:00 am and is filed under Marketing Planning, Sales, The SELF of Self Employment. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.