How to Give Your Clients and Community the VIP Treatment

By , Authentic Marketing Expert

Solo-E Certified Solo Entrepreneur Expert

Cindy Schulson - Authentic Marketing Expert

We all like to feel special and appreciated. It’s a normal human desire. And it’s one we need to honor with our clients. But as I’ve grown on this entrepreneurial journey, I’ve realized it’s not only important to treat your clients like VIP’s, but all the people in your online community as well.

With that in mind, here are 10 ways to treat your clients and community like the VIP’s they are.

1. Send your clients a gift on their birthday, when they reach a major goal, when they join a high end program, etc..

2. Send a thank you card to everyone who buys one of your programs.

3. Pick up the phone and call people to thank them when they invest in one of your programs or products.

4. Go above and beyond in delivering value to your clients. Give them surprise bonuses!

5. Thank people for being a part of your online community. Do it in your newsletters, on your webinars, in your blog posts.

6. Respond to each blog post/social media comment, and email (do it personally if you can).

7. Provide tons of valuable training and content to the people in your online community. I love getting emails saying how people have gotten clarity on their niche or message just from the free training I provide!

9. Show appreciation for the mentors, coaches, VA’s, graphic artists, etc. who support you with your business. Give them a shout out on social media, provide them with a great testimonial and send them referrals.

10. Appreciate yourself as well. Don’t beat yourself up if things don’t go exactly as planned. Just learn and improve, and celebrate taking action and the results you did achieve.

I hope that these tips will help you make your clients feel even more appreciated!


Cindy Schulson helps coaches and consultants transform their brilliance into magnetic messaging and multiple streams of income. She loves helping her clients sort through their “brain dump” of ideas and discover the golden nuggets that make them shine. Cindy has worked in Strategic Communications for such companies as Coca-Cola and Visa, and now uses her messaging ninja skills to help her clients stand out as the perfect choice for their ideal clients. Get her FREE online training, "How to Use Your Unique Message to Attract Your Favorite Clients" at

© Copyright 2014 Cindy Schulson

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