This is a great question. And the answer is you can’t. BUT there are steps you can take to minimize annoying people.
First, let me explain why it’s impossible to create a buzz/launch a product without annoying some people. If you want people to buy from you, you need to ask for the sale. And if they don’t want to buy from you, eventually they will get annoyed with you asking for the sale. (Buying is an emotional process, so the only way you’re going to get people interested in buying in the first place is if you push a few emotional buttons.)
But if you don’t ask for the sale (and you need to do it more frequently now because people are hanging on to their money tighter) you won’t get as many sales. So you have to decide what your threshold is in terms of annoying people or making sales.
Now, there ARE steps you can take to keep the annoyance to a minimum. If you provide high quality information during your launch and if you’re honest with people when you contact them (in other words, no more “my server crashed so if you couldn’t get in, that’s why and you should try now” unless your server really DID crash.) Give them good, honest reasons for contacting them and it won’t be nearly as annoying to them.
© Copyright 2010 Michele Pariza Wacek (Michele PW)