Don’t you love shopping, reading and connecting with people online? Me, too. It saves so much time to be able to handle all those things from home or on the go. But what happens when links on a website are broken? Or when an online store’s checkout process fails?
The missing ingredient in this scenario is quality assurance (QA) control.
It’s so frustrating to customers when they run into tech problems that get in their way. Being unable to perform simple interactive functions, like going to another web page or having credit card info processed can drive customers crazy – and drive them away. When that happens, you lose money.
There is a very painless way to avoid this, however. And it works even if:
• You absolutely hate tedious work, such as proofreading
• You are confused by the way your shopping cart software is set up
• Your website is something you avoid most of the time because you’re not a “techie” person
• You don’t really get how your website and mobile presence connect from a tech perspective
Yup, you can make sure all the virtual Ts are crossed and Is are dotted (and hotlinks are actually hot) with one simple move:
Give the responsibility of QA to someone else!
Your Virtual Assistant can test your website to make sure the links and check-out process work. When she is taking care of this for you, you can sleep at night knowing that there aren’t customers somewhere banging their heads against a wall in frustration because they can’t buy your products or services. Your readers will be able to access each and every link on your website – and that means they will stay on your site.
If you’re ready to rest easy knowing that your audience doesn’t miss anything you have to offer, let your VA handle it! Contact me today.
© Copyright 2014 Sophie Zollmann