Ever put your kids to bed and realize that they didn’t brush their teeth? Or that they didn’t to pick up their toys. Or they didn’t wash behind their ears.
Oh em gee! What is going on here? They forget. They’re on to the next thing.
Makes me think of all of the business habits we need to remember as entrepreneurs to bring in more business and better service our existing clients. Even if you don’t own a business and you are an employee, I’ll bet there are things you forget to do. That’s because you are busy and are probably juggling a bunch of other things at the same time.
The more you develop good business habits, the more you’ll stay on top of the important things you need to do AND the more money your business will end up making.
So what are some business habits you can develop to make sure things don’t fall through the cracks?
- Write a Systems Manual. List out all of the steps that need to be taken as you service your clients. Do you have to do every step? Can any of them be delegated to someone who works with you?
- Leverage your client database management software. Set up a simple task like notifying you when your client’s birthdays are. Google “CRM database management.” There are tons of companies like SalesForce that can help you automate your client management.
- Use Google Voice. Instead of sending emails to yourself or your assistant as a reminder, set up a Google phone #. Now, you can make use of your time while you are in your car. You can then call into your Google Voice # and leave a message. Google then converts your message into text and the words can be sent via email.
- Leverage your vendors. You are giving them business every month. Is there anything they could do for you on a consistent basis? Here’s an example: let’s say you want to do a client mailer campaign. Instead of using your printer to just print and mail your stationery, use him to do a mailer and actually send it out for you. And ask for a deal since he’s now getting some new business from you.
© Copyright 2011 Justin Krane, CFP